← Sectors Public institutions

Public institutions, with clear, verifiable processes

Agencies, authorities, regional services, hospitals and schools: each has its own procedures, archives and legal obligations. The platform brings this information together, accessible by role and verifiable at any audit.

Public institutions
Fig. 01Public institutions
§ 01 — Public institutions

What we solve.

  1. 01

    Archives that are hard to search

    Internal documents, procedures and correspondence become searchable in plain language, scanned documents included.

  2. 02

    Compliance with the law

    Legislative changes are matched automatically with the internal procedures and regulations they affect.

  3. 03

    Traceability for audits

    Every action is recorded in a tamper-evident log, and security documentation is delivered with the system.

§ 02 — Services

Services for public institutions.

  1. 01

    An assistant for the institution's documents

    Answers from procedures, regulations, contracts and correspondence, with the source of every fact and access rights respected.

    • Page-level citations
    • Scanned documents included
    • Role-based access
  2. 02

    Registry and deadlines

    Classification of incoming requests, routing to departments and computation of legal reply deadlines.

    • Petitions and public information
    • Deadlines by department
    • Draft replies
  3. 03

    Internal control and compliance

    Documented procedures, the risk register, the calendar of legal obligations and links to legislative changes.

    • Internal control standards
    • Obligations calendar
    • Impact of legal changes
§ 03 — Features

Features.

The features relevant to this sector, on real screens from the application.

  1. 01

    Questions with sources

    The institution's archive becomes searchable in plain language.

    Staff ask a question as they would ask a colleague, and the system searches decisions, regulations, contracts and minutes. Every statement in the answer links to the document and page it comes from.

    • Citations down to page and paragraph
    • Figures recomputed from documents and marked as verified
    • Works on scanned documents
    • Access rights respected in search results
    Questions with sources
  2. 02

    Registry

    Every incoming request is classified, routed and tracked until it is answered.

    Petitions, complaints and freedom-of-information requests are sorted by type, department and urgency. The legal deadline is set at registration, so delays become visible before they happen.

    • Automatic classification, scanned documents included
    • Deadlines computed under the applicable law
    • A draft reply prepared for every request
    • Applicants can track their request themselves
    Registry
  3. 03

    Drafting

    Official documents, generated on the institution's own templates and letterhead.

    Replies to petitions, orders, reports and minutes are drafted from the data already in the system. Staff review and sign instead of writing from scratch.

    • Own templates, kept and versioned
    • Deadlines and legal references filled in automatically
    • Comparison between versions
    • Direct export to Word
    Drafting
  4. 04

    Legislation

    National legislation, structured by article and version.

    Any article can be read as it stood on a given date, and answers and checks cite the version that applied when the document was issued. Updates arrive daily as signed packages and apply only once approved.

    • The version in force on any date
    • Complete amendment history
    • Digitally signed update packages
    • Controlled roll-out, approved by the institution
    Legislation
  5. 05

    Impact of legal changes

    When a law changes, the institution's affected acts are identified automatically.

    The system finds the decisions, regulations, internal procedures and document templates that cite the amended provision and proposes the action each one needs.

    • Affected acts grouped by severity
    • Amendment drafts started straight in the decision path
    • Yearly updates, such as local tax indexation
    • A record of the decision taken for each act
    Impact of legal changes
  6. 06

    Public procurement

    The annual plan, contracts and deadlines in one register.

    The annual procurement plan is built from the budget, and every contract is tracked with values, payments, guarantees and amendments. Alerts appear before deadlines expire.

    • Split-purchase checks
    • Contract register with alerts
    • Mandatory clause checks
    • Documents drafted for every stage
    Public procurement
  7. 07

    Analytics

    The institution's budget and activity, in figures computed from the records.

    Budget execution by chapter and year, decisions by topic and the signals worth attention are presented in clear reports. Every figure is computed by the software, not estimated by the model.

    • Comparisons across years and chapters
    • Monthly report on the institution's letterhead
    • The mayor's annual report
    • A source for every figure
    Analytics
  8. 08

    Audit log

    Every action is recorded, and the log cannot be altered.

    Sign-ins, questions, generated documents and changes are written to a cryptographically chained log. Any later tampering breaks the chain and shows up on verification.

    • Who, what, when and from where
    • Integrity verifiable at any time
    • Export for auditors
    • Security events flagged
    Audit log
  9. +37

    And much more

    Every organisation has different needs. Beyond the examples above, the platform includes more than 37 modules, and new functionality is built on the same core, starting from your own processes.

§ 04 — Modules

Available modules.

  • 01Questions with sources
  • 02Document archive
  • 03Legislation
  • 04Impact of legal changes
  • 05Document drafting
  • 06Registry
  • 07Petition rules
  • 08Request tracking
  • 09Transparency reports
  • 10Public procurement
  • 11Funded projects
  • 12Internal control
  • 13Obligations calendar
  • 14Analysis and reports
  • 15Department deadlines
+

Custom implementations

Beyond the existing modules, we build solutions for each institution's specific processes.

  • A virtual assistant for the public, online or by phone
  • Automated internal approval workflows
  • Data extraction from forms and requests
  • Reports and indicators on demand
  • Integration with existing applications
  • Any other process in the institution
Discuss a custom implementation →
§ 05 — Security

Security and data protection.

Security is part of the platform's architecture, not an afterthought. Every typical requirement in a tender specification has a verifiable answer, documented in a security dossier delivered with the system.

  1. 01

    Encryption

    Data is encrypted both in transit and at rest.

    • HTTPS with certificates issued by the organisation's own certificate authority
    • Server disk encryption (BitLocker or LUKS)
    • Passwords stored only as salted scrypt hashes
  2. 02

    Backups

    Daily, automatic, encrypted backups with tested restores.

    • Every archive encrypted with AES-256
    • SHA-256 checksum and integrity verification
    • The last 30 copies kept, monthly test restore
    • The encryption key stays with the client
  3. 03

    Access

    Every user sees only what they are entitled to see.

    • Two-factor authentication (TOTP)
    • Permissions by function and document type, enforced on the server
    • Automatic lockout after repeated attempts
    • Expiring sessions and CSRF protection
  4. 04

    Audit

    Every action leaves a trace that cannot be erased.

    • Cryptographically chained log (HMAC-SHA256)
    • Archiving without deletion, with chain verification
    • Security events flagged to the administrator
    • Separate development, test and production environments
  • TLS
  • AES-256-GCM
  • SHA-256
  • HMAC-SHA256
  • TOTP
  • scrypt

For every requirement, the security dossier describes what the system does, where it lives in the code and how an assessor can verify it.

Other sectors
§ — Contact

Contact us.

We present the platform on demonstration documents or on a set of the organisation's public documents, and answer any technical or legal question about implementation.

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